At Click2Inns.com, you work with the same red carpet service professional each time you call. We work hard to establish lasting and fulfilling relationships with you and your organization. Unless your red carpet professional is out of the office, you will be greeted by the same person each time you call. If they are on the phone with another client, please leave a brief message and they will immediately contact you at the next opportunity.

Click2Inns.com is committed to its Red Carpet Service. Each inn is assigned a service professional to help setup, train and answer any questions the inn may have. For coordination issues, normally only one person within an organization is authorized to contact Click2Inns.com for support issues. Additional support licenses may be purchased for your bed and breakfast, inn, hotel or lodge.

We can help you with:

A refresher on how to use an area within Click2Inns.com
Updating room pictures
Updating room rates (within reason)
Updating taxes
Changing your settings and preferences
Updating minimum nights
Understanding reports

Auto Pilot Templates

While we do love to assist you in learning how to create newsletter, holiday and promotional templates, in order to best serve you the following items should be prepared in advance:
Any pictures you want to use (preferrably sized to what you need if possible)
The exact text, copy or language of the email
In addition, make sure you schedule a time with your Red Carpet Professional well in advance so that you can send the email out on time.

Feature Requests

Got a great idea for improving Click2Inns.com? We value these requests. Please send them to contact@click2inns.com. Our team reviews them and approves those they feel will benefit all Click2Inns.com users.